100% SATISFACTION GUARANTEED !

Shared/Virtual Hosting Plans:
Each of Top Notch Hosting's shared hosting packages carries an unprecedented 30 day money back guarantee.  If you are not 100% satisfied with Top Notch Hosting's services within the first 30 days of your contract, upon request, you will be given a full refund of the contract amount excluding setup fees and overages - No Questions Asked!

To review Top Notch Hosting's web hosting plans, please click here.

Setup Fees:
Setup fees are refundable for the following reasons only:
     (1) the account order is canceled prior to activation; or
     (2) the domain name was not available at the time of domain registration.

Web Hosting Contracts Under 3 Months:
For web hosting contracts of 3 months or less, the full contract amount less any setup fees and overages will be refunded if Top Notch Hosting is notified within the first 30 days following account activation. No refund is available on or after the 30th day.

Web Hosting Contracts Over 3 Months:
For web hosting contracts longer than 3 months, a refund equal to one-half of the contract amount less any setup fees and overages will be given if Top Notch Hosting is notified prior to the first day of the second half of the contract term. For example, on a 6 month contract Top Notch Hosting must receive a notice of cancellation prior to the first day of the fourth month of the contract. No refunds will be given once the second half of the contract term has begun.

This refund policy does not apply to any additional services such as bandwidth overages, disk space, pop email accounts, etc..., or additional features that are not included in the original virtual hosting plan of your choice.

Account Cancellations:
All account cancellation notifications must be received in writing as per the deadlines indicated above; regular mail, e-mail and fax notifications are acceptable forms of cancellation requests. If you are sending a request by email, please be sure to send a copy to the Top Notch Hosting Billing Department: Billing@TopNotchHosting.com as well as to Support@TopNotchHosting.com. Phone requests will not constitute acceptance of any cancellation unless they are accompanied by written notification.

If you have any questions or concerns regarding the Top Notch Hosting money back guarantee or specifics regarding proper account cancellation procedures, please do not hesitate to contact us: info@TopNotchHosting.com