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How does
the reseller plan work?
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How is
billing handled?
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Do you
offer technical support for my clients?
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Yes, but you will
act as the first point of contact. We encourage you to email support@topnotchhosting.com
with questions or concerns about your client's web site(s). However,
we provide technical support only, which means that we cannot provide help with HTML
syntax or cgi programming problems, etc...
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How are
domain registrations & the adding of domains handled?
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There's a full
resellers section you will be given access to once you fill out
our Reseller Application.
It works in the following way: You will fill out
a form to submit the domain for setup on our servers; this is
done in under 6 hours so that you can get login information back
to your client rapidly. You will find a series of simple on-line forms that
we maintain and keep current for quick communication with us, all of which enable you to make submissions
more
quickly and easily to meet your clients' needs.
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How do I
add features for my clients?
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Do you
handle foreign registration?
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We currently
house domains from over 100 countries, any extension that's
valid, we can house. We do not provide forms to register these
domains but there is a resource page linking to most
registration services around the world.
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Can
I host domains in sub-directories of my main domain?
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Can
additional domains be pointed to my main domain?
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Yes, we can
alias (park) additional domains to point to the same main page
as your master domain and it will also share the same mail
system. There is just a one time $15.00 setup for each domain
that you add as an alias. This service is available for your clients
as well. Though we may only have a one time fee, many hosting
services charge monthly for this feature, which may be used by you
for a means of additional revenue.
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What if
the monthly transfer is exceeded?
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